Wholesale
Ordering

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Welcome to wholesale ordering with Alexis Ceramic Studio. Here you will find out the ordering process, and learn about our Terms and Conditions. If you have any questions regarding ordering from us or the status of your order, please contact us via email.

Catalogue

Terms & Conditions

Minimum Orders:

$250

Variations:

All pieces are hand-made therefore sizes, shapes, and colour are varied. Colours cannot be requested or guaranteed, each order will get a random selection. Product/colour selections can be made from what is currently in stock if requested.
Payment Terms:

An invoice will be emailed when the order is dropped off, picked up, or shipped out. Methods of payments preferred are e-transfers made directly to [email protected] or credit cards online through Square. Other methods of payment can be requested. Payments are to be paid within the allotted time stated on the invoice.

Shipping:

The consignee pays for shipping. Once the order is packed up, shipping costs are calculated based on the size and weight of the box. The price will be included on the invoice. 

Alexis Ceramic Studio currently ships with Canada Post, if requested consignee can prepay for shipping with their preferred shipping system and email the shipping label to Alexis. 

Delivery/Pick Up:

Picks up from the studio in Dartmouth, Deliveries can be made in Halifax, Dartmouth, and areas of PEI (scheduled when I have planned trips home to PEI). Contact to discuss further details.

Guarantee:

Alexis puts great effort into quality-checking each piece and ensuring it is free of defects before selling. Given the nature of pottery, some manufacturing defects may not appear immediately. Alexis Ceramic Studio reserves the right to examine pieces that may have been deemed damaged due to such defects and determine if the defect in manufacturing were the cause of the damage. These products will be replaced or refunded. 

Breakage During Shipping:

When an order arrives, please inspect the products, if damage has been found please contact Alexis Ceramic Studios within 5 days upon receipt of delivery. Please document with detailed photos of the product and packaging (keep packing materials) for insurance purposes. Products can either be replaced as soon as possible or a refund given.

Returns/Exchanges:

All sales are final on Alexis Ceramic Studio’s products.

Pricing and Products:

Alexis reserves the right to make adjustments to prices and produced products.

Prices are subject to change, any changes will be notified immediately and prior to processing orders

How to Order

All orders are processed and produced in the order that they are received. Once the order form is submitted an email record of the order is automatically sent to you. Please allow 3-5 business days for your order to be reviewed and processed by Alexis.  She will send a separate confirmation email with the order status to the email provided in the order form. This will outline product availability or production turnaround time for the order quantity. An estimated timeline for delivery is proposed and discussed.

To begin your order click the button below and login/sign-up to Jotform.

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Connect With us
@alexisceramicstudio
[email protected]
Dartmouth, NS